FAQ

What are your plans?

Moonrise offers two plans. The first is Moonrise Pro, designed to feel unlimited at $299 per child per month for 1-3 days a week, with a 12-hour weekly maximum. If you exceed 12 hours, you'll be charged $20 an hour. Our second plan, Moonrise Go, charges $20 an hour. Though pricier, it's ideal for families who prefer the flexibility of paying per visit rather than committing monthly. To apply for Moonrise Go, email us at team@moonrise.com.

Where are you located?

Our first space is open at 116 E. Trinity Place in Decatur, GA.

When is Moonrise open?

Moonrise is open all week. Drop your kids off with us Monday through Friday from 9 am to 6 pm. On Fridays, we extend our hours until 9 pm for your date night needs. 😊 Weekends? We're here for you from 12 pm to 6 pm.

What age groups do you serve?

Moonrise is currently only suited for 5-14 year olds. We love that blended age groups reinforce learning as older risers help younger ones.

What does safety look like at Moonrise?

We take our Risers' safety very seriously. We do this by...

1. Security cameras: There are cameras both inside and outside the building.

2. Restricted access: Entry into each location is exclusively granted through key card access.

3. Verified staff: All our guides undergo thorough background checks to ensure highest level of trust.

4. Regular CPR training: Our staff members receive CPR training twice a year.

For more ways we keep our Risers safe, reach out to us and we will walk you through safety at Moonrise.

What's a riser?

Risers are kids who learn differently. They question things and think for themselves. Moonrise is a world where they can be creative and free.

Do you separate kids into different age groups?

No. Risers learn best when they are surrounded by people of different ages.

Is there a curriculum?

Not in the traditional sense. Moonrise is a colearning space, not a school. We give incredible real-world experiences and spaces to our Risers and they create remarkable things. These experiences and spaces are always tailored to their interests. Our culture empowers creativity and agency in our risers, and we believe those are the most valuable skills in life.

What's a guide?

Guides are creative learning professionals at Moonrise. Think of them as personal trainers for the mind. They get to know our risers, show them how to use our tools, host workshops and member events, and motivate them to push past limits. We pay them well, invest in their growth, and give them autonomy to do their best work.

What are the qualifications to becoming a guide?

We look for guides who have a magic quality with kids. They motivate without being pushy. They model our values and gain energy from being with our risers. They thrive in open-ended environments without rigid structure and rules. Every guide goes through our training program, which includes reading our guidebook and spending at least one week on the job before they are hired.

What is the staff to child ratio?

We average a 10:1 ratio.

Are there structured activities?

Yes, we host classes in subjects like space exploration, healthy cooking, and wildlife conservation. But the real magic of Moonrise is unstructured learning, just like the real world.

Can we tour the space?

Absolutely! Click here.

Can we bring friends?

Risers can bring friends once or twice a month. Just give us a heads up first.

How long is a visit?

We encourage 1-4 hours per visit at Moonrise. It’s an honor system, and we ask Guardians to use Moonrise responsibly.

Is there a limit to how much we can visit each month?

With Moonrise Pro, you can drop off 1-3 days a week, with a 12-hour weekly maximum. If you exceed 12 hours, you'll be charged $20 an hour.

Can I book in advance?

Not yet, but we're working on it. At the moment, Moonrise uses a drop-in model. You are welcome to visit as long as we have capacity.

What is your capacity?

Our Decatur space can accommodate 60 risers at one time.

Are masks required?

Masks are not required in our Decatur space.

Are there screens available?

We have two iPad Pros, a VR headset, and a large television at Moonrise. All screens are used to empower creativity and wellness. Risers are welcome to bring their own devices.

Do you have day passes?

At the moment, Moonrise is only for members. We’re very intentional about the world we’re building and the community that comes with it.

Do you sell food?

No, but we have complimentary healthy snacks.

Can we bring food?

Yes. But please do your best to bring healthy foods and snacks from home. We discourage bringing food from restaurants.

Can I speak with someone?

Yes! Feel free to stop by our space or email us. If you’d like to speak over the phone, start with email and we’ll set up a time to chat.

Who is allowed to pick up and drop off my risers?

After you sign up for Moonrise, you can add appoved guardians with a name and phone number. Only approved guardians may drop off and pick up risers.

Can my risers bring things to Moonrise?

Yes, risers can bring devices, books, and other non-disruptive items with them to Moonrise.

Still have questions? Email us at team@moonrise.com.